Important Service Changes – Nettica Email
You have been directed to this page because you are a current subscription to the Nettica Email Service.
The Nettica Email Service was transitioning from Dyn to DuoCircle in 2015.
Email Forwarding / Gateway and Backup MX Services
Are configured to use the DuoCircle servers. All customers have been notified via email that the MX record for Nettica should be switched manually and have been requested to make the change.
Please reference this support article for the instructions on updating your MX record.
https://support.duocircle.com/solution/articles/5000701442-nettica-mx-record-change
Hosted Email Services
Will continue on the Nettica infrastructure however MX records will need to be updated with the instructions mentioned above.
Impact of not switching MX records
If you choose not to update your MX record your service will continue to function however your spam filtering will be suboptimal. We are encouraging the switch to the updated MX record, but are currently not enforcing this change on the service.
Customer Support
You can contact support with this support request form