Arakÿta on DuoCircle Phishing Protection
“Easy to work with and willing to make it happen.”
Arakÿta is a multimillion-dollar IT management firm providing full-service managed IT services for a wide array of businesses. Their President and CEO needed phishing protection for a managed customer fleet that just worked, was reasonably priced, and engaged on the technical call.
In one paragraph
Arakÿta is a multimillion-dollar IT management firm running DuoCircle Phishing Protection across its managed customer fleet. The engagement reflects DuoCircle's MSP-friendly engagement model: standard pricing, the same SLA across all customers, and direct technical support without partner-tier triage. As President and CEO Dennis Schroder put it: "Our customers needed something that just worked. DuoCircle is easy to work with and willing to make it happen. Their solution is solid."
“Our customers needed something that just worked. DuoCircle is easy to work with and willing to make it happen. Their solution is solid.”
Dennis Schroder, President and CEO, Arakÿta
Challenges, solution, and results
Challenges
As an MSP delivering managed services to a portfolio of customers, Arakÿta needed phishing protection that worked reliably across a heterogeneous customer base, priced for the value tier its customers operate at, and reachable when something needed real attention. Vendors that engaged seriously at enterprise volume often did not engage at MSP-customer volume.
Solution
DuoCircle Phishing Protection deployed across the Arakÿta managed customer fleet. Standard pricing applied to MSPs the same as direct customers. The same 24/7 SLA applied to every downstream customer. Direct contact with the team that operates the product, no partner-tier escalation queue.
Results
Phishing Protection runs as the email security layer for Arakÿta’s managed customer base. Their leadership characterized the engagement directly: easy to work with, willing to make it happen, solution is solid. Arakÿta will take a reference call from a serious prospect.
Arakÿta case study, in PDF
The full case study, with company background, deployment detail, and the engagement narrative, is available as a one-pager PDF.
Download the PDF →Want to talk to an Arakÿta-style customer?
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