DuoCircle and the CIS CyberMarket

DuoCircle was an email-protection vendor in the Center for Internet Security (CIS) CyberMarket collaborative purchasing program. The program supported U.S. State, Local, Tribal, and Territorial (SLTT) government entities by aggregating purchasing power across smaller agencies that couldn’t negotiate enterprise vendor terms on their own. CIS vetted the suppliers; member agencies got access to vetted cybersecurity products at group-buying prices.

DuoCircle was selected for the email-protection slot. We served SLTT agencies through the program for several years.

Past tense, on purpose

The CIS CyberMarket program is being wound down externally due to changes in federal funding for the parent program. We mention it here because the partnership was a meaningful credibility marker, and the SLTT customers we supported through it were the kind of organizations the standard enterprise vendors didn’t take seriously: small budgets, real cybersecurity exposure, no patience for procurement gauntlets.

In other words, the SLTT engagement gap was the same engagement gap DuoCircle was founded to address. We just got there through CIS for a while.

SLTT customers, still served

Although the program itself is winding down, SLTT government agencies remain a real customer segment for us. The path is now direct rather than through the CyberMarket framework: the same DuoCircle products, the same engineering-led engagement, the same 24/7 SLA. No procurement gauntlet, no NDA wall. SOC 2 reports under the publicly-published Bonterms Mutual NDA. Standard pricing.

If you’re an SLTT agency that previously knew us through CIS, or you’re hearing about us for the first time and you fit the SLTT profile, the engagement path is the same as it is for everyone else.

Talk to an Expert about your agency’s email security needs.

What customers said

Outside the SLTT program but in the same operating mode, here’s how a current customer (with explicit permission to be quoted) describes working with us:

“Our customers needed something that just worked. DuoCircle is easy to work with and willing to make it happen. Their solution is solid.”

Dennis Schroder, President and CEO, Arakÿta

The full case study is at Arakÿta Case Study.

How we engage

The engagement model is the same one that’s run since 2014:

• Experts, not sales reps. When you call DuoCircle, the person who picks up will be technical and able to make decisions.
• Direct-to-customer. No managed channel program in the way; you talk to us, not through a value-added reseller layer.
• 24/7 live support and SLA across all products. This is the founding-charter promise; it still applies.
• Friction-free trust posture. SOC 2 Type 2 audited annually since 2022 (Hancock Askew & Co). The Bonterms Mutual NDA is published publicly; sign it and the report comes back the same day. No procurement runaround.

Talk to an Expert about email security for your agency.